Privacy Policy

The statement of principles relating to privacy set forth in this Policy applies to all companies associated with INSIDE EARTH LLC (“INSIDE EARTH”), but it also describes specific issues regarding the handling of personal information by INSIDE EARTH. Therefore, this policy explains how we process and protect the personal information of all individuals who interact with INSIDE EARTH through this website. At INSIDE EARTH, we care about our users and customers and are committed to their rights and the defense of their privacy. This website complies with the provisions of Regulation EU 2016/679 of the European Parliament and Council of 27 April 2016 (GDPR) and the Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights. INSIDE EARTH informs that, by accepting this Privacy Policy, the user gives their informed, express, free, and unequivocal consent for the data provided to be processed by INSIDE EARTH, as the data controller, and that the security, technical, and organizational measures provided for in the current regulations will be applied to such data.

DATA CONTROLLER

INSIDE EARTH, LLC

Address: 16192 Coastal Highway, Lewes, Delaware 19958, United States

HOW DO WE COLLECT DATA?

At INSIDE EARTH, we manage the website www.inside-earth.com, where we provide information about our company, our team, and our services. The personal data we process comes from our own users and is collected through: 

• Contact form and inquiries and quote requests: via form or direct contact through our email [email protected]
• Job and internship applications: via contact on the website www.inside-earth.com

LEGAL BASIS FOR DATA PROCESSING

The processing of personal data by INSIDE EARTH is always compliant under applicable laws. The legal bases used by INSIDE EARTH may vary depending on the context of the processing, as presented below:

• Consent: When the User explicitly agrees to the processing of personal data, for example, by using the contact form, agreeing to receive newsletters, advertising communications, and/or surveys. This consent can be revoked at any time by the User.
• Compliance with legal obligations: When INSIDE EARTH is required to process personal data due to legal or regulatory determinations.
• Contract performance: When INSIDE EARTH is required to process personal data due to applicable Contracts between INSIDE EARTH and the customer.
• Regular exercise of rights in legal, administrative, or arbitration proceedings: When it is necessary to process personal data due to legal actions, administrative or arbitration proceedings.
• Legitimate interest: When INSIDE EARTH decides to proceed with the processing of personal data after a careful analysis involving the assessment of the purpose and necessity of processing the User’s data, the User’s expectation regarding the processing of personal data, and the development of the necessary legal documentation.

CATEGORY OF DATA WE PROCESS

The personal data processed by INSIDE EARTH may vary depending on the type of interaction of the User with this website. Personal data may be collected directly from the User, obtained through third parties, or collected automatically.

The categories of data we process through our contact form and direct contact via the emails on the website are:

• Identifying data such as name and surname, email address, phone number, place of residence;
• Education level, area of interest, employment/activity/profession data,
• And any information the user may include in the body of the message or through attached documents.

We also collect information about the use of INSIDE EARTH services to enable product features, enhance user experience, personalize our interactions with our customers, inform them about the general use of services, provide support, as well as improve and develop our products and services. INSIDE EARTH does not wish to receive confidential information or Client-owned information through the website. Please note that any information or material sent to INSIDE EARTH will be considered NON-confidential. By sending any information or material to INSIDE EARTH, the Client grants INSIDE EARTH an unrestricted and irrevocable license to store, copy, reproduce, perform, modify, and create derivative works from them.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

At INSIDE EARTH, we process the information provided by interested individuals for different purposes, which are detailed below:

• Manage and resolve inquiries made through the contact forms and/or email available on the website concerning a request for information, to place an order for a product or service, or to obtain general information about INSIDE EARTH, related to our company and our services.
• Respond to your support request: When you contact us (online or offline) regarding a support request, we will collect the information necessary to handle the request, grant you access to the product or service, provide you with support, and be able to contact the applicant. For example, we collect your name and contact information, details about the request, and the type of service contracted, as well as processing, delivery, and billing of the order, which may include information from customer satisfaction surveys.
• Manage requests from candidates who send us their resumes to work with us through the form enabled on the website.
• Send newsletters and/or news prepared by INSIDE EARTH and promotional information about the services, projects, or activities managed by INSIDE EARTH via email or any other communication means.
• Manage the website by personalizing it according to users’ browsing experience.
• Conduct analyses and studies related to behavior, interests, and content viewing on the website.
• Maintain the contractual relationship established with the client, in accordance with the nature and characteristics of the contracted services or solutions.
• Carry out fraud prevention analysis activities, security incidents, and website abuse.
• Other services: certain services provided through the website and/or through the corporate profiles on social networks where INSIDE EARTH is present may contain specific conditions with specific data protection clauses. It is an essential requirement to read and accept them before participating, which will be informed at all times.

To fulfill our legal obligations: We will process your data to comply with a legal obligation that requires it, for example, to respond to a legal process or a request from a competent supervisory authority, such as:

• Protect the rights and safety of our Users and customers, as well as our own.
• Comply with legal requirements, including compliance with court orders, requests, and other appropriate legal mechanisms.
• Provide information to representatives and advisors, including lawyers and tax advisors, to help us comply with legal, tax, or security requirements.
• To support and improve the services offered by this website. improve and develop our products and services.
• We also collect other non-identifiable data obtained through some cookies downloaded to the user’s computer when browsing this website, which I detail in the cookie policy.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US YOUR DATA?

Any person has the right to obtain confirmation about whether INSIDE EARTH is processing personal data concerning them or not.

Interested parties have the right to:

• Request access to the personal data relating to the data subject.
• Request their rectification or deletion.
• Request their cancellation.
• Request the limitation of their processing.
• Oppose processing.
• Request data portability.

Interested parties may access their personal data and request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data by INSIDE EARTH. At that time, INSIDE EARTH will stop processing them unless there are legitimate compelling reasons or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller when:

• The processing is based on consent.
• The data has been provided by the data subject.
• The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller where technically possible. Interested parties also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency if they consider that the processing of personal data concerning them infringes the Regulation. To exercise these rights, we have enabled a specific form at [email protected]

HOW LONG WILL WE KEEP YOUR DATA?

The data processed will be maintained as long as the legal retention periods established for data conservation have not expired, if there is a legal obligation to maintain them, or if there is no such legal period until the interested party requests their deletion or revokes the consent granted. Specifically, INSIDE EARTH processes personal data until at least one of the hypotheses described below is reached. They are as follows:

1. Fulfillment of the purpose of the processing. Personal data is no longer necessary or relevant within the specific purpose.
2. Termination of the Contract with the User, whatever the reason.
3. Exercise of the right to withdraw consent by the User, if the processing of personal data is carried out based on this legal basis. Any sanction imposed by the body responsible for ensuring, enforcing, and supervising compliance with the applicable legislation or by other competent bodies.

Therefore, the personal data provided will be retained:

• Clients: As a general rule, the personal data provided by clients will be retained as long as there is a mutual interest in maintaining the purpose of the processing, that is, as long as the commercial relationship with INSIDE EARTH is maintained and during the periods required by applicable regulations; and/or as long as the consent granted is not revoked or the cancellation/deletion of their data or opposition to processing is not requested, without prejudice to the retention that may be necessary for the formulation, exercise, or defense of potential claims, audits, accounting, litigation handling, and for the establishment, exercise, or defense of legal claims in the countries in which we do business, and/or as permitted by applicable law.
• Data of users/interested parties who contact us through the website and/or social media profiles: from when the user/interested party and/or their legal representative(s) give their consent until they withdraw it.
• In other cases, the data will be processed as long as the interested party and/or their legal representative(s) do not revoke the consent granted or request the cancellation/deletion of the data or opposition to processing.

TO WHOM WILL YOUR DATA BE COMMUNICATED?

In accordance with the uses of personal information, we may communicate your personal information to recipients who help us promote or support our services or the services of our users (“service providers”). All service providers enter into a contract with INSIDE EARTH, which protects personal information and restricts the use of any personal information in accordance with this policy. To provide services strictly necessary for the development of the activity, INSIDE EARTH shares data with some providers under their corresponding privacy conditions as external service providers (for example, financial services, management, marketing campaign management, website management, email distribution, and other similar service providers) so that they can perform functions on behalf of INSIDE EARTH. INSIDE EARTH informs that it may commission data processing to these providers. Such processing assignments may require international data transfers.

Group Companies: INSIDE EARTH integrates a wide range of products and services, with cross-border business processes, administrative structures, and technical systems offered through the different group companies. In all cases, INSIDE EARTH is the company responsible for processing personal data collected from the web and with the consent of the data owner. INSIDE EARTH has implemented global policies for all group companies, along with standards and procedures, for the permanent protection of personal information. As a global solutions company, we may share information with other group companies and transfer it to other countries where we do business in accordance with this Privacy Policy. We only grant access to our customers’ personal information to other group companies if such information is necessary to provide the services we offer, in accordance with the purposes for which such access is granted, and always with the customer’s consent for the transfer of their data. In some cases, INSIDE EARTH has providers located in different countries to collect, use, analyze, and process personal information on behalf of our customers. The providers have been mentioned above. If INSIDE EARTH decides to sell, buy, merge, or otherwise reorganize businesses in some countries, such transactions may involve the disclosure of personal information to actual or potential buyers, or the receipt of such information by sellers. INSIDE EARTH’s practice is to have the necessary protection of personal information in such transactions.

INTERNATIONAL DATA TRANSFERS BETWEEN GROUP COMPANIES

INSIDE EARTH’s international presence involves the transfer of personal information between the different group companies and third parties located in the countries in which we do business. Some countries have implemented restrictions on the transfer of personal information, for which INSIDE EARTH adopts various measures, including Standard Contractual Clauses approved by the European Commission, or similar contractual clauses in other jurisdictions. This includes transfers to providers or third parties. INSIDE EARTH complies with the Cross-Border Privacy Guidelines established by the European Commission for cases where a data controller or processor carries out cross-border processing of personal data. More information here.

PROTECTION OF HOSTED INFORMATION

INSIDE EARTH takes the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data. While INSIDE EARTH performs backups of the contents and information hosted on its servers, it is not responsible for the loss or accidental deletion of data by Users. Similarly, it does not guarantee the total restoration of data deleted by Users, as such data may have been deleted and/or modified during the period since the last backup. The services provided or offered through the website, the specific backup services, do not include the restoration of the contents kept in the backups made by INSIDE EARTH when such loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user. Data restoration is only included in the service price when the loss of content is due to causes attributable to the data controller. INSIDE EARTH is not responsible for the misuse that users may make of other users’ personal data during the activity, including images, location, voice notes, etc., as well as third parties who may appear in the activity and are unrelated to it. INSIDE EARTH, in compliance with the new data protection regulations, informs website users that third-party personal data cannot be shared without their consent; for this reason, if third-party personal data is shared without certainty of having their consent, they should not do so, and in the case of images, they should pixelate them before publication.

SECURITY NOTIFICATION AND BREACH DECLARATION

At INSIDE EARTH, we take reasonable and appropriate measures to protect personal information against loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of personal information. However, if INSIDE EARTH determines that your service data has been misappropriated (including by an INSIDE EARTH employee), exposed due to a security breach, or acquired incorrectly by a third party, INSIDE EARTH will promptly inform you of such a security breach, misappropriation, or improper acquisition.

BROWSING

When browsing the website, non-identifiable data may be collected, which may include IP addresses, approximate geographic location, a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:

We use this information to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base as a whole. All of this is to provide a more complete service to our users.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the accuracy and correctness of the data you submit to INSIDE EARTH, exonerating INSIDE EARTH from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them properly updated. The user agrees to provide complete and correct information in the website forms.

CHANGES TO THE PRIVACY POLICY

INSIDE EARTH reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, INSIDE EARTH will announce on this website the changes made with reasonable prior notice before their implementation.

QUESTIONS AND INQUIRIES ABOUT THIS POLICY

If you have any questions about this policy or privacy issues related to accessing or correcting personal information, you can contact us through our inquiry form or write to us at the following address: [email protected] 

Although most access-related questions and issues can be quickly managed, complex requests may require more investigation and time. In such cases, issues will be resolved or you will be informed about the nature of the problem and the next appropriate steps within 30 business days.